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The Wireless Village

[Image Credit: http://newsroom.fb.com/news/2016/10/introducing-workplace-by-facebook/] Only 10 years ago we were talking about online collaboration and calling it the ‘Wireless Village’ It was powered by SIP data transfer and it was going to revolutionise the way that...

The Future of the Copper Network

Just as our customers are evolving, so we as service providers need to evolve with them FCS are an incredible force within the telecoms industry in the UK, a not-for-profit industry association for companies which deliver professional voice and data communications...

Training

Training your teams. It can be a bit of a dirty word training, so much so that we’ve come up with other phrases that mean the same thing, such as learning and development, continuous improvement and so on. It’s not that they’re the same, it’s just that the thought of...

Three things

Three things: Joining the dots. Two videos and a story that at face value seem to have more to do with gaming than real life. The first video is the excellent short film “Hyper Reality” by Keiichi Matsuda. More dystopian vision than anything else it shows how gaming...

Thinking inside the box

One of the key things we talk about during the commercial workshops is why people buy. Understanding this is critical and we’ve tackled the subject before in previous blog posts, but the story below shows how trust can be communicated in many forms. At face value the...